120-day trial

We understand it can take time to decide if a product is right for you, which is why we offer an at-home trial on all Serta.com products. Our 120-Night Sleep Trial starts on the date of delivery and allows you to return any products that aren’t a good fit for a full refund, so you can rest assured you won't be stuck with something you don’t love! 

Generally, for mattress and base returns, we’ll help coordinate removal with our delivery partners at RXO. For all other items, we will provide guidance that may include alternative options.  

 

To start the return process, please fill out the form below:

Once we receive your request (please allow up to 48 hours), we will send an email to the email address on file with the next best steps for your return.